Privacy policy The Kondo fully respects your privacy and makes sure that your data is always protected. By using the application Genius Scan, you consent to the present policy. Your documents Your documents are only stored on your device and are never sent to a third-party unless you explicitly choose to (if your export them to other apps, or back them up to a cloud storage service). Your data remains yours, and are processed with the following safeguards: We use Google Analytics to collect and analyze usage data, such as which features are used and how often. We use this data in aggregate to know what to improve, refactor or remove from the application. This data is anonymized and deleted within 26 months. We use Crashlytics to collect and analyze crash logs. This information is pseudonimized and kept for up to 90 days. Genious Cloud logs are used to debug our servers and are archived for up to a year. If you encounter a problem with Genius Scan, you may also send us your app logs by email so that our developers can investigate the situation and resolve the issue. on iOS, we display our own creative. We only collect tap rates on the banners and we don't transfer any information to third parties. on other platforms, ads may be provided by third party providers. They collect pseudonymized usage data to display ads that are relevant to you. We make sure to store data only in the EU or in countries that are deemed adequate by European regulators (e.g under EU-US or Swiss-US Privacy Shield Frameworks). Sub-processors Name Purpose HelpScout Customer Help Desk Amazon AWS Cloud infrastructure hosting Heroku Cloud application platform Google LLC Analytics and advertisement SolarWinds Log management Branch Mobile linking MemCachier Memory cache New Relic Performance monitoring Amakawa Memory monitoring Rollbar Error tracking Restrictions Our services and applications are not directed at children. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us as described below and we will take steps to delete such data from our systems. Changes to this policy If we decide to change our privacy policy, we will post those changes on this page. How to contact us If you have any question about your privacy, please email us at contact@kon.do